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Category Archives: Services


Hard Drive Encryption

 Why Should You Have Hard Drive Encryption On Your Computer

Hard drive encryption is a great way to protect your data and is especially important if you are using a computer for work. Hard drive encryption uses a key password to store your encrypted hard drive, so that only someone with the correct password can read the encrypted hard drive. Encrypted disk, USB drives, and other forms of storage media can also be used with this type of encryption. The algorithm cipher used to encrypt your disk logical volume is based on a secret key which is unique to each user. By encrypting your data, you are preventing anyone from being able to access it without the correct password. Additionally, files stored on an encrypted drive can only be decrypted if the correct password is entered. It is also possible to convert physical disks into an encrypted form by using an algorithm cipher and converting them into cipher text which cannot be read without decrypting it first.

Hard drive encryption ensures that your data is stored securely and can only be accessed by supplying the device password. This requires unauthorized users to be unable to read your data if they access the disk physically or remotely. Full disk encryption requires all data on your disk to be encrypted, including any new files added. If a data drive is removed from your device, it will require a password to decrypt the data. Having hard drive encryption on your computer makes it harder for unauthorized user to access and work with your computer or any stored data without permission. This can help you protect sensitive information from potential breaches of security as it would be impossible for an unauthorized user to read the encrypted data without supplying the correct access encryption key or password. By employing hard drive encryption, you can protect your entire hard drive or individual files and folders. Disk file level encryption and whole disk encryption are two primary methods of hard drive encryption.

Disk file level encryption is used to encrypt individual files, while whole disk encryption is used to protect the entire disk and all of its files. By using encryption, you can make sure that even if a hacker gains access to your computer or a portable USB storage device, they will not be able to access your data without inputs correct authentication data. Whole disk encryption prevents anyone from reading the drive, including removable drives and all files on them, even if the device is taken from a laptop or desktop computer. Encrypting disks with software such as BitLocker Drive Encryption can prevent hackers from accessing any data stored on the device in the event it is lost or stolen. Whole disk encryption also prevents any unauthorized user from accessing an entire disk or volumes at once. Encryption is essential because it prevents a thief from stealing your information and using it for their own malicious purposes. If you want to enable encryption, you should begin by creating an image backup of your data files. This will allow you to back up your files in case something goes wrong during the encryption process. You should also use encryption software to protect your sensitive data on the disk, such as financial records or confidential documents. In addition, if you ever lose your laptop or have it stolen, any encrypted files will be inaccessible even if the thief formats your drive.

Without the special digital key, the encrypted drives will remain inaccessible. Data corruption is another reason why you should have hard drive encryption on your computer. If a controller fails or your drive fails, it may not be possible to restore files without a key decryption tool. You also need to make sure that you have a backup of all your important data in case of data corruption or if the decryption key is lost as well. Furthermore, Windows allows users to encrypt their entire hard drive with BitLocker encryption technology, making it impossible for anyone to access your encrypted data without the correct decryption key. By encrypting your drive, you can protect your data from thieves who may try to access your device to steal emails or stored data. Having hard drive encryption on your computer is a great way to ensure that you are protecting your data and preventing theft. When enabled, it requires both a password and a recovery key in order to unlock the computer. This means that even if someone were able to guess or figure out the password, they would still need the recovery key in order to gain access. Having encryption also ensures that any saved logins or credentials stored on the computer will be encrypted as well. If a thief were able to gain access, they would not be able to use any of the saved login credentials as they would be encrypted and unreadable without the correct decryption key.

Hard drive encryption offers workstation disk encryption, which scrambles data and makes it unreadable without the correct decryption key. This is an important part of any cybersecurity strategy and helps protect information from data breaches, theft, or accidental loss. Using drive encryption to protect stored data is an effective way to ensure privacy compliance as well. If an unauthorized user tries to access a computer with attempted unauthorized access, it will be difficult to gain access without the correct login credentials. Even if someone were able to gain access using stolen credentials, they would not be able to use any of the saved login credentials as they would be encrypted and unreadable without the correct decryption key. With hard drive encryption, you can also trace any malicious activity on your computer back to its source should a data breach occur. Overall, hard drive encryption offers a great way for businesses and individuals alike to protect their sensitive information from theft or accidental loss due to cyber-attacks or other malicious events.

Encrypting your hard drive is a great way to protect yourself from the hassle of remembering passwords, having multiple passwords, or losing all your data if someone were to steal your computer. With hard drive encryption, you can encrypt an entire disk or even a single file, so that only people who have the correct password can access it. This makes it much more difficult for hackers and other malicious actors to get their hands on your documents, private photos, personal data such as tax documents and health records. Furthermore, you can also encrypt your entire C Drive with a few clicks on Windows computers. This is especially useful if you store system files and photos that are sensitive in nature. By encrypting the entire disk, you will be able to keep your records and journal entries safe in several safe places at once.



VoIP Phone System for Your Business

The Benefits Of Using A Voip Phone System For Your Business

VoIP technology offers a number of advantages over traditional telephone systems, including increased productivity and flexibility. A VoIP telephone system allows businesses to use voice and data over the same network, eliminating the need for a separate phone line. This technology also allows you to upgrade your existing hardware without any obligations. Additionally, with VoIP, businesses can take advantage of free chat and video conferencing services, allowing them to communicate more effectively with their customers and employees. The best HD voice quality available in a VoIP phone system provides an attractive alternative to traditional landline systems for businesses of all sizes. Furthermore, VoIP also allows for modern communication modes such as unified communications (UC). UC enables organisations to integrate multiple communication methods into a single platform, making it easier to manage business communications from one platform. By using a VoIP phone system, businesses can benefit from increased productivity and flexibility while being able to integrate their existing hardware into the platform.

VoIP allows users to make and receive calls over the internet without having to use physical phone lines. It also gives businesses the ability to have virtual phone numbers that can be used with VoIP apps and services, allowing them to receive business calls even on their personal mobile phones. Using a broadband internet connection, you can take your own devices and make users of VoIP phone numbers instead of analog phone lines. This means that you can receive calls anywhere that you have an internet connection. A VoIP system also eliminates the need for businesses to pay for expensive traditional telephone service, giving them more flexibility in how they manage their communication needs.

With a VoIP system, businesses can use a softphone app to make and receive calls on their mobile phone, take their business phone with them when they leave the office and have their desk phone forwarded to another device. With this technology, you can even link your phones, tablets and other devices so that all of them will ring when you get a single call. This technology also allows you to make calls from your laptop or tablet as if it were an office phone. These are just a few of the more interesting benefits of using a VoIP phone system for your business.

Businesses choose VoIP for a number of reasons, not the least of which is the low cost of service. Most VoIP providers charge a nominal fee and allow businesses to choose from several different packages depending on their needs. Using VoIP allows businesses to make distance calls without paying any distance fees or incurring long-distance charges for their phone number. In fact, it’s estimated that businesses can save up to about 40% on their phone bills by using VoIP. This gives the average business the ability to make international calls at a fraction of what it would cost with a traditional landline phone system.

A VoIP phone number is a virtual number that appears to be local to the call recipient, regardless of where the caller is located. Making calls with a VoIP phone system is extremely efficient and cost effective as it takes advantage of the internet to make calls rather than traditional ISDN lines. It also takes advantage of local exchange rates so you pay only local rates when making calls from country to country, instead of international ones. With a VoIP phone system, your business receives calls from people in different countries at no additional cost, as long as they have a local exchange number.

You can also make VoIP calls to other VoIP phone numbers, including your smartphone, and even playback recorded phone calls for review. This allows you to keep track of important information and ensure that customers receive the best possible service. Furthermore, a VoIP system allows you to connect multiple devices such as computers, smartphones and even tablets to the same network. This means that your colleagues can easily access important messages from different locations or even when they’re not in the office. You can also play important calls back on multiple devices so that no one misses any important messages.

VoIP phone systems are becoming increasingly popular due to their advanced features and cost-saving capabilities. Professional level VoIP services provide businesses with the technological advances they need to stay ahead in today’s internet driven society. Businesses can access a wide range of integrated communication solutions, such as answering VoIP phone services, video integration, and tools like Skype. This provides businesses with a complete solution for their primary communication needs. With IP technology (Internet Protocol) businesses can ensure that they are always informed and up to date with the latest developments in telecommunications. Skype is one of the most popular VoIP solutions available; it enables companies to access their business from anywhere with an internet connection.

Using your VoIP network allows your VoIP telephone system to integrate with phone hardware, connecting businesses and allowing users to share files and make calls. Your business can also integrate users by using remote conferencing, hardware wireless headsets, and phone menus. The portability advantage of VoIP is that you can take your menus anywhere with you, including conference calling and call transfer. An attendant phone is a great way to manage incoming calls via an IP network. It also allows workers to be more productive as they don’t have to be tied to their desks all day. With a VoIP system, businesses can enjoy improved communication capabilities at lower cost than traditional telephony systems.

By increasing the number of VoIP phones that you use, you can take advantage of the benefits of using a VoIP network. This allows your business to follow VoIP services and get more out of your telephone system. By enabling mobile users to connect with desk based users, businesses can enjoy useful features such as video conferencing and web meetings. The tremendous benefit is that this increases productivity without the need for heavy and complicated hardware. Not only does this mean features are hassle-free, it also reduces costs as there is no need to buy expensive hardware or go through lengthy installation processes.

VoIP technology helps VoIP PBX systems give users access to voice and video calls, instant messaging, messaging conference calls, and the ability to host virtual meetings. This same technology also allows businesses to conduct international phone conferences without having to pay expensive long-distance fees. Additionally, VoIP transmits voice data over the Internet instead of a traditional telephone network which can further reduce costs. The improved productivity that VoIP provides can be attributed to its IP technology as well as its ability to replace traditional PSTN (Public Switched Telephone Network) copper wiring. By using the latest VoIP technology in a series of VoIP phones, businesses can enjoy all these benefits and more!

Thinking of switching your VoIP provider or moving over to VoIP before the big switch off contact us and we can go through the process with you

Disaster Recovery

Why Do I Need A Disaster Recovery Plan

Why Do I Need A Disaster Recovery Plan For My Business

A disaster recovery plan is a crucial component in business continuity plans, allowing adequate recovery from cyber-attacks as well as data protection. In addition to standing pat, a disaster recovery plan also helps keep your business in compliance with industry standards when data is lost. A disaster recovery plan can help ensure the loss is only a small, temporary issue, quickly returning to your companys operations.

Most businesses will have some form of backup in place to mitigate those risks, however, without a disaster recovery plan, your company could still suffer from prolonged downtime or data loss. Over 50% of businesses can handle just 1 hour of downtime without major financial losses — including the potential closure of their doors. Unplanned data center downtime costs small businesses on average £2,000 per hour, with an average 18.5 hours of lost business before recovering.Reducing your risk of outages and data loss means that your customers can be assured that they are getting a proper service, even after disaster strikes. Being able to respond to incidents rapidly reduces downtime and minimizes both financial and reputational damages. Contact us today, we would love to talk about ways to minimize your organizations downtime during catastrophes and incidents.

An effective, operational plan can easily minimize the disruption of your company in the event of a disaster, keeping your company from grinding to a halt. A disaster recovery plan does not keep natural disasters from impacting you, but it protects your data and ensures that expensive downtime does not affect your business. Having a recovery plan does not prevent disasters from impacting you, but it does protect your files and ensure data loss is not detrimental.

Once you complete a Disaster Recovery/Business Continuity Plan, work with your IT team to implement the protections that are put into place for the companys information and data. Disaster Recovery is integral to the Business Continuity Plan, which is also a documented strategy filled with key information that details what systems and processes need to be maintained and how they will be maintained if there is an unplanned outage. While the companys business continuity plan sets up controls for maintaining every aspect of the business functions in case a catastrophe occurs, disaster recovery is focused mostly on the IT environment and its systems, which maintain the functions of the business if there is a catastrophe.

A business continuity plan is a must-have, to ensure the business is able to identify potential weaknesses and threats, as well as necessary steps to mitigate these risks, in order to avoid customer frustrations from disruptions. A disaster recovery plan is a crucial corporate document that can prevent major data losses that could result in major financial impacts, and also lead to a loss of customers trust, damaging the reputation of a business. As a Disaster Recovery Plan helps your team to keep things the way they are at the time of a data disaster (as much as possible) then your company has a better chance to keep your professional reputation intact and keep client relationships intact (which means you can keep making money).

In other words, a business that continues operations even after a disaster is able to serve their customers better and make them happier. Maintaining business continuity means avoiding any disappointment customers might experience when your network goes down. No matter what the company, when a disaster strikes, forcing day-to-day operations to grind to a halt, it is critical that your business is quick to rebuild and keep providing services for customers. While disasters can be disruptive for businesses, they can also be frustrating for customers who cannot access systems and services. Preventative measures can only take you so far once the disaster has actually struck, and businesses need to put plans into place for getting systems back online quickly. The best course of action is to put in place plans that mitigate a disasters effect on your company.

Obtain whatever systems or equipment your company needs to provide for the businesss continuity in case a disaster occurs. This checklist can help get started on creating a plan that will keep your company safe and protected from various potential disasters. A comprehensive plan can help limit your responsibility for lost data or a down-and-out company, assuring you have thought through the potential consequences and prepared accordingly. Training programs can help mitigate mistakes, but the only way to really keep your company safe from a data loss caused by human error is by backing up your data on a regular basis. Regular backups of your data might not be enough in certain disasters, as you will need more than just your backups to continue operations. Therefore, an all-in-one backup solution is an essential part of enterprise continuity, since it automatically backs up the data in order to guarantee that RTOs and RPOs are met.

Add provides backups which secures data, applications, and systems, and in case of disaster, it is possible to re-intensify IT systems on cloud, enabling you to continue operations. Cloud-based disaster recovery brings together strategies, software, and cloud-based data management systems to help you recover your application or data using your cloud provider. As cybercrime and security breaches get more complex, it is essential that organizations determine their strategy to recover and protect their data.

A data recovery plan provides several approaches, including an assessment of data value, as well as the identification of a phased process needed to restore the organizations operations. A DRP is made up of detailed steps needed to minimize the impact of the disaster, allowing an organization to keep operating or rapidly restore key functions. Before creating the detailed plan, the organization typically conducts a business impact and risk analysis, so that recovery objectives for all areas of operations can be established. Organizations cannot always prevent catastrophes, however, having a disaster recovery plan in place, and the preventative measures it includes, are critical for minimising the damage that could occur, getting things up and running fast, and, more importantly, for preventing the catastrophe from occurring in the first place. A DRP should tackle every type of disruption and disaster through a phased plan, including data loss, floods, natural disasters, power failures, ransomware, server crashes, site-wide disruptions, and more.

We can help you with making sure your business can still run no matter what happens. Contact us for more information

Remote IT Support

Why Should I Use A Remote IT Support Company

Why Should I Use A Remote IT Support Company

Remote IT services means that your company has access to IT professionals whenever a key need arises, or an emergency arises. Remote IT support can be especially valuable to smaller businesses, because it keeps costs low, quick response times, time is saved, and provides peace of mind, assuring that the company is operating efficiently. Remote IT support technicians typically offer a service to the IT support team, saving the extra expense of a physical visit. Remote access services also allow you to have a technician available when needed, no matter the time zone.

The benefits of remote IT support means all customers have access to help desk support around the clock, no matter where they are located or what their time zones are. One of the key benefits of remote IT tech support is that help desk agents are able to monitor the users systems, verify issues, and enforce supported solutions if necessary, 100% remotely. Another advantage of remote IT support is that the service usually includes some level of proactive maintenance, in which they will get to know the IT needs specific to your company, and make improvements as time goes on. Even though remote IT support services provide a lot lower prices to perform the remote IT support services, they still deliver high-quality results to your company which you can audit since it is all done digitally.

One of the best things about hiring remote IT support services for your IT security is they can handle it even outside your working hours and monitor your systems in real-time. Your IT services providers can handle all or almost every part of your IT systems remotely, from monitoring vulnerabilities to installing applications. Your remote IT services team can keep you informed about new software, products, or app updates that might benefit your company. When you are working with a great remote IT services company, you will always have access to them, either via a phone call or through their support app, to get assistance.

Remote IT services are not only suitable for larger corporate entities; they can benefit smaller businesses and midsize companies as well. Remote IT services make sure businesses are able to keep up with operations, reduce barriers, and even exceed their total goals.
This makes remote IT services all the more perfect for businesses to gain access to cutting-edge software technology, software updates, apps, and new products that could enhance the operations of businesses. Remote IT services also give businesses greater control of their IT systems, and investigate IT issues that might not normally have been visible. In fact, remote IT services have emerged as an effective way for businesses to solve problems, reduce downtime, and stay focused on critical tasks with no interruption.

In hindsight, businesses are now able to expand operations and improve performance with remote IT services. Companies should consider remote IT services a way to expand the workforce, reach optimum productivity standards, and ensure secure networking infrastructure. As a remote support services provider concentrates on maintaining the IT infrastructure, you can fully concentrate on running a productive company. If your company has network monitoring, your remote tech support professionals can keep your software and hardware up-to-date, even without you having to take the phone.

No doubt, the main advantage of hiring remote technical support services is having your IT issues resolved in no time. Waiting for tech support to come to your location can be expensive, and it is basically time wasted, when a lot of issues can be solved remotely. Companies that offer IT support services are usually open 24/7, so any issues you have are addressed and fixed in no time. Your IT service support team may also offer education and expert advice for your employees, if needed. For many businesses, this style of IT support may prove less costly than having your own, underutilized IT team. If you hired a full-time in-house IT team, you would have to set aside budgets to recruit, train, and offer a variety of benefits for your employees.

Since you are getting remote access to a first-rate support team at a fraction of the cost, those savings can then be passed along to customers. Hiring a remote IT company for your business is also an important cost-saving move overall.

Particularly helpful if your business has a working-from-home model, having support technicians with quick turnaround times that can remotely access the computers of members of your team provides an incredible benefit. Most remote support companies are capable of solving IT issues more quickly and reduce the reaction time; this new efficiency level allows customers to save money and maintain a smooth workflow.
Meeting challenges is critical for providing a positive customer experience, and companies using remote support have a number of advantages over traditional customer support teams using legacy support technologies.

The growing prominence of remote support services for customer service teams can be attributed to the digitization, increased connectivity, and the rise of cloud computing. Technology is always changing, and your remote IT support providers keep you updated with all of the latest advances and measures in the field — giving an SMB access to cutting-edge technologies, new products, software updates, and applications that could improve the operations of the whole enterprise. The benefits of having your businesss remote IT support services covered all aspects of your companys operations: helping you reduce downtime, improve efficiency, enhance security, and, ultimately, improve ROI.

When you work with a managed IT services provider, you can easily contact them to swiftly and effectively solve any technology issues you encounter – from fixing issues related to your network connectivity, to your computers issues, and much more. Managed IT services also offer cloud computing, software applications, web hosting, email, mobile apps, and more. This software allows your IT department, or a firm that has contracted these services, to access the computers in your business and monitor them remotely. The software used to deliver that remote service is called remote monitoring and management (RMM) software, and it allows your IT department to access everything it needs from its own office computers. This remote management of other devices allows them to assess your business’s computers health, locate errors, and implement solutions, without ever setting foot inside your office.

Revised IT Support Packages

IT Support Packages

In the world of IT Support it is an every changing landscape. Trends and IT Threats are ever changing and should be in the forefront of every MSP’s mind.  Since Covid-19 the world shifted they way it worked which changed the dynamics when it came to supporting businesses IT Networks. It is no longer a case of going to an office and physically working on equipment, These days the equipment could be hundreds or even thousands of miles away. We live in an age where technology can help connect staff together no matter where they physically reside.

WFH or Work Anywhere is now the new normal, yes some businesses have opened their doors and fully gone back to work, however most have opted for a choice option as to where they would like to work. Our company has a similar work ethic and the staff chooses where they would like to work from week to week. Communication is key when it comes to supporting businesses with staff that work where they feel most productive, whether at home, coffee shop or the park, what ever works for that person.

IT Support Services

To better support Businesses with their IT needs we have revised our IT Support packages to just three, that way we know what client has what and is easy to manage on both sides. These are Support All , Support Essentials, Support Ad-hoc. These three services can cover what ever type of support your business would need on a day to day business. Both our Support All and Support Essentials come with a standard set of features.

Features Include:

Hardware Monitoring

Monitoring your hardware is paramount for proactive support. Monitoring allows us to be 5 steps ahead of any hardware failure, whether this is hard disk failure, heat failure, slow downs, diskspace, memory issues. All these components are monitored and acted upon before disaster strikes.

Patch Management

Keeping your computer up to date with the latest updates will keep your computer running smoothly, Updates not only give you new features but also fixes security issues that had been found that could cause harm to the computer or business. Making sure you have these installed gives you piece of mind that they are getting done even if the staff work from a remote location. We can provide Patch Management for both Mac and Microsoft based Machines

End Point Security

The internet is a dangerous place and you don’t know what every website you go on is doing in the background. We provide Cloud based End Point Security  for each device to help protect the computer whilst on the internet. A Policy based system that remotely schedules file scans on-demand and manual on a weekly basis.


Support Ad-hoc

We offer one off support for clients that have very few issues or just starting up and don’t have the funding for a monthly support package. Ad-Hoc clients have opt for the Hardware Monitoring as we offer this for free to any business that wants peace of mind.

Support Essentials

This package is a remote only based support package. All support is done remotely and Technicians do not attend the site. This support package is available to businesses both in and out of the UK. Using our different shift pattern system we are able to cover clients in various time zones.

Features Include:

  • Unlimited remote support calls per month
  • Call or Ticket (Email) based support (Which ever is best for you)
  • Support Stats
  • Remote IT Director to fully manage your business IT Systems

Support All

As it says in the name this is our ultimate support package. It covers everything in the Support Essentials Package but also incorporates Unlimited monthly onsite visits. Onsite Visits include any address within UK and Ireland. Onsite Visits could be used for:

  • No Internet access
  • Hard Drive Failure
  • New Hardware Installation
  • Windows Re-installs
  • Computer Rollouts

We have a package that will support your business no matter how it is setup. Arrange a chat with one of our Staff to go through your requirements and see which option will fit your business the best. You will find out contact details on our Contact Us page.